TRAVEL SERVICES AGREEMENT

Last Updated: January 20, 2026

This Travel Services Agreement (“Agreement”) is entered into between Corporate Concierge (“Advisor,” “we,” “us,” or “our”) and the client (“Client” or “you”).

By engaging our services, you acknowledge and agree to the following terms.

1. Scope of Services

Corporate Concierge provides professional travel planning, consulting, and coordination services, including but not limited to corporate travel management, group travel, executive travel, and related event or dining coordination.

We act solely as an independent travel advisor and intermediary and do not own, operate, or control any travel suppliers.

2. Independent Third-Party Suppliers

Travel services are provided by independent third-party suppliers, including but not limited to airlines, hotels, resorts, transportation providers, venues, and tour operators (“Suppliers”).

We are not responsible for:

  • Acts, omissions, or negligence of any Supplier

  • Changes, delays, cancellations, or overbookings

  • Supplier failure to deliver services as promised

All Supplier services are subject to their own terms and conditions.

3. Limitation of Liability

Corporate Concierge shall not be liable for any loss, damage, injury, delay, inconvenience, or expense arising from:

  • Airline delays, cancellations, or missed connections

  • Hotel overbookings, service failures, or changes

  • Weather, mechanical issues, strikes, or natural disasters

  • Government actions, border restrictions, or travel advisories

  • Force majeure events, including pandemics or acts of God

We are not responsible for missed travel due to traveler error, including failure to arrive on time or failure to comply with Supplier requirements.

4. Client Responsibilities

Client is solely responsible for:

  • Valid passports, visas, vaccinations, and travel documentation

  • Compliance with airline, hotel, and government requirements

  • Reviewing itineraries and confirmations for accuracy

  • Arriving on time for all scheduled travel and services

Failure to meet these responsibilities may result in denied service or additional costs.

5. Fees & Payment Terms

Professional planning fees, retainers, and service fees charged by Corporate Concierge are non-refundable, unless otherwise stated in writing.

Supplier charges (airfare, hotels, activities, etc.) are governed by Supplier policies. Refunds are not guaranteed and are subject to Supplier approval.

6. Changes & Cancellations

Client-requested changes or cancellations may result in:

  • Supplier penalties or fees

  • Additional professional service fees

We are not responsible for Supplier-imposed fees or losses due to changes outside our control.

7. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including acts of God, war, terrorism, labor disputes, pandemics, or government restrictions.

8. Indemnification

Client agrees to indemnify and hold harmless Corporate Concierge, its owners, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Participation in travel or events

  • Acts or omissions of Suppliers

  • Breach of this Agreement

9. Loyalty Programs & Benefits

Client may continue to earn and redeem airline miles, hotel points, and loyalty benefits. Availability of upgrades or amenities is not guaranteed and is subject to Supplier discretion.

10. Seller of Travel Disclosure (Florida)

Corporate Concierge is registered with the Florida Department of Agriculture and Consumer Services as a Seller of Travel.
Florida Seller of Travel Registration No.: TI127048

11. Governing Law

This Agreement shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

12. Acceptance of Agreement

By engaging our services, submitting payment, or signing electronically, Client acknowledges that they have read, understood, and agreed to this Travel Services Agreement.